How+to...change+from+Norton+to+AVG


 * HOW TO REMOVE SYMANTEC/NAV & INSTALL AVG**

If Norton Anti-Virus has not expired, close all programs, double click the yellow NAV icon. Run automatic update and a full system scan (one hour).


 * __First remove all traces of Norton Anti-Virus and Symantec:__**

Start>Settings>Control Panel>ADD AND REMOVE PROGRAMS:

Scroll thru the list one by one to find any/all products with names Norton or Symantec (including Symantec Internet Security).

Click to select each one by one and then click **CHANGE/REMOVE** and then approve **REMOVE.**

Remove all, then empty trash and restart computer if necessary.

Finally complete removal process:


 * Start>Search>all files and folders.** First Symantec. **Select all** and right click **delete** in the Search window. Next search for Norton and repeat procedure.


 * Start>Turn Off Computer>RESTART**


 * __Now Install AVG and have it do a complete scan of your computer:__**

Insert AVG CD. **Start>My Computer>**double click CD Drive. To install from the internet, Google AVG free and proceed carefully.

Drag **avg7free** file to your desktop**.** Close CD window.

Find the shortcut installer file for avg71free on your desktop.

Double click the and follow directions to install, approve the legal restrictions, download and **install updates** (very important) one at a time until a message appears saying there are no further updates available at this time.


 * __Finally you will be asked to do a full COMPLETE scan of your computer__**

First set the type of scan which will be done.

Click the AVG icon> click **Test Center** button> click menu item **TESTS>**click **COMPLETE TEST SETTINGS>** Under File Extensions click **SCAN ALL FILES. Click OK.** Then repeat the procedure and under **TESTS>** click **SELECTED AREAS TEST SETTINGS>** click **SCAN ALL FILES>CLICK OK.**

Now **RUN A COMPLETE SCAN** by clicking **AVG** icon>click **Test Center** button>click **SCAN COMPUTER** button.

If all is well, close AVG. Find the AVGfree installer shortcut on your desktop, drag to the trash bin and empty it.


 * //Some other considerations://**

Check system tray frequently (lower right corner of the desktop). If the AVG icon is gray, double click and check to see what needs attention, usually updates.

Updates are not downloaded or installed if your computer is not on. If your computer is off when you are not working, note that these tasks will be performed when you start up the computer; it will be slow to respond to your commands while it is working in the background.

If computer behavior worries you because it is bizarre in some way. Click the AVG icon, download and install updtes and select a complete scan of your computer.

Peggy Smith updated 09/20/06 ph 8487